Tag Archives: change

Pro-Poor Tourism, what happened?

Written by Graham Robertson. Posted on September 15, 2009. Filed under Industry musings. Tagged change, Chris Cooper, EcoTourism, outdated, Pro-Poor Tourism. View Comments.

I was reading a textbook last weekend (Tourism, Principles and Practice by Chris Cooper) that mentioned a sector of the industry I had never heard of before: Pro-Poor Tourism. It went on to describe the definitions and functions of “PPT” as a vehicle to end poverty in developing nations in a sustainable, natural way. Sound [...]

Tough times breed a strong bunch

Written by Graham Robertson. Posted on September 6, 2009. Filed under Industry musings. Tagged change, customer service, reinvention, travel agent. View Comments.

Almost every time I read travel news, (Or any news for that matter) I hear of companies struggling and ultimately closing their doors forever. Alex Brainbridge has written a very interesting article about some UK agencies who have recently had to cease operation. Whenever I see these things, I wonder, What did they do wrong? [...]