Author Archives: Graham Robertson

No Vacancy 2010, see you there!

Written by Graham Robertson. Filed under Industry musings, Travel Media. Tagged , . No comments.
This past year has been a bit crazy for everyone in travel, but even more so for the hoteliers. Bookings were down, prices fell through the floor and we have yet to see a full recovery. Luckily, those of us in Australia have the No Vacancy conference; a chance to meet travel industry professionals and [...]

Can Foursquare change travel marketing?

Written by Graham Robertson. Filed under Industry musings, Technology. Tagged , , . No comments.
It’s probably obvious to those of you that read this blog that I am very interested in the changes social networks like Facebook and Twitter will have on the travel industry. Although Twitter and Facebok alone are extremely powerful tools, it’s really their integration with websites and apps (Travellr with Twitter for example) that give [...]

Hotel distribution and the Twitter effect

Written by Graham Robertson. Filed under Industry musings, Technology, Travel Media. Tagged , , , . 3 Comments.
Last week a very interesting article by Shashank Nigam (Simpliflying) was featured on mashable.com outlining 5 ways hotels and airlines can drive revenue from social media. I am in complete agreement with Shashank, it’s time some of the more traditional travel businesses got on board with social media, it has become very clear this is [...]

Social media attacks!

Written by Graham Robertson. Filed under Industry musings, Online travel agencies, Technology. Tagged , , , . 11 Comments.
Two travel related stories are blowing out of proportion this week thanks to social media and the novelty, over-size megaphone it hands to anyone with a decent following. First up we had Kevin Smith, aka Silent Bob, being thrown off a flight by a Southwest Airline captain for safety risks arising from his size. Kevin took [...]

My Trip Quote makes bookings hassle free

Written by Graham Robertson. Filed under Industry musings, Online travel agencies, Technology. Tagged , , , . 1 Comment.
I tend to repeat myself from time to time, so I apologize if I’m doing it again, but I love new innovative travel tools! I especially love innovative travel tools that change the way travel agents operate and more importantly how the public book with them. In general, changes of operating models and adoption of [...]

The travel website yearbook: 1996 and 2010

Written by Graham Robertson. Filed under Industry musings, Technology, Travel Media. Tagged , , , , , . 1 Comment.
They say those who forget the past are doomed to repeat it, and I tend to agree. Like most people I’d like to put the last year behind me and look to the future. For this reason I am not going to review 2009, talk about 2010 or make a “10 things that “X” taught [...]

Australia Vs United Kingdom – The battle of the package

Written by Graham Robertson. Filed under Industry musings. Tagged , . 4 Comments.
As with most of my posts, this one was inspired by a Twitter conversation. Alex Bainbridge kindly pointed out the fact that package or, “Fly n’ flop” holidays were a very big deal in the UK. I knew they were popular, but I couldn’t stop thinking about how this subtle difference between the UK and Australia [...]

Travelfish guidebook app review and interview with Stuart McDonald

Written by Graham Robertson. Filed under Uncategorized. Tagged , , , . 4 Comments.
It seems like every travel related business on the planet have jumped on the iPhone app bandwagon. A quick search of the iTunes store turns up pages of cheap (under 5 USD or free) apps that either serve a very specific purpose or don’t seem to have one at all. Thankfully someone with vision has created something both useful [...]

British Airways crew dig the hole even deeper

Written by Graham Robertson. Filed under Industry musings. Tagged , , . 2 Comments.
Its hard to look anywhere these days without hearing about the British Airways strike. I was very reluctant to write yet another post about something that’s been covered to death in both mainstream media as well as in the blogesphere, but now that the strike as been called off I feel I can add my [...]

Do we expect too much from low cost airlines?

Written by Graham Robertson. Filed under Industry musings, Travel Media. Tagged , , . 5 Comments.
It seems low cost carrier Jetstar has been in the media quite a bit in the past few weeks. The stories have mainly revolved around Jetstars policies and their implementation without exception to circumstance. The first issue involved wheelchairs and their use within the airport. If you haven’t had a chance to read the story yet, [...]

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